Booking Conditions
Clients are requested to send 30% of the total cost of the tour on Confirmation in order to guarantee the reservation before their Safaris. The balance is due 70 days before arrival.
Cancellation
Cancellation Charges depend on when company receives the notice of the cancellation. If Cancellation Notice received within 25 to 15 days of the expected arrival date it will be 30% of payment.
If Cancellation received within 15 to 10 days of the expected arrival date Charges will be 50% of payment.
If cancellation received less than 10 days prior to expected arrival date charges will be 100%.
Liabilities and Insurance
Zai Tours LLC acts only as an agent of the passenger in all matters relating to tours and accepts no responsibility for any personal illness, injury, accident, death, delay, any kind of loss, damage or irregularity of any kind, which may be occasioned by reason of any act or omission beyond its control, including without limitation, any act of negligence or breach of contract of any third party such as a hotel or airline, who is to, or does supply, any goods or services for Business etc.
Therefore, you should secure fully comprehensive travel insurance to cover you for any eventual loss of baggage or valuables, personal accident and medical expenses, or loss of any kind.
Transportation
The Company may, at its discretion, supply Land Cruisers, minibuses or any other suitable transport subject to weather and terrain conditions (a request for a specific type of vehicle will be considered). All tours start and end in Arusha or Dar es Salaam; in case of any other originating or finishing location please let us know.
Price range
Price quotations are inclusive of: transport while on Safaris; camping or lodge/hotel accommodation charges; meals; park fees; and driver guides. Quotations do not include hotel expenses prior to and at the termination of the tour, alcoholic drinks, tips or any other item not mentioned in the quotation. Our package price ranges according to the mode of transport, type of accommodation, camping style (Standard or Luxury), and lodge/hotel from 1 to 5 star.
Card Payment
We accept all major credit cards ( Visa, Master card, Discovery and American express ). Client may also pay via bank transfer to Zai Tours LLC. All pre-payments, including the balance due 10 days prior to departure, Client may also pay via bank transfer to Zai Tours LLC.
( Note: Ask your Travel Consultant for all Wire transfer or cheque payments. )
Camping Safaris
Prices for camping safaris per trip will depend on the number of people in your group. Maximum number in a 4WD vehicle, excluding the Driver Guide, is four. Since the main purpose of your journey is to admire the spectacular scenery, we arrange for every client to be next to a window and, where necessary, can arrange for an extended vehicle to ensure window seats for all.
Accommodation
Zai Tours LLC reserves the right to substitute the hotels named in the itinerary, when absolutely necessary. Avoid unexpected accommodation changes by early booking to guarantee your first choice (minimum 45-60 days before the Safari).
Additional costs
Our safari packages includes all accommodation and meals while on safari, airport transfers, park fees and services of Zai Tours LLC guides and drivers. It is customary to tip your Driver Guide, as well as the Cook or Camp staff if you are camping during your safari. You will also pay for your own beverages and personal items like laundry service and phone, and are responsible for any passport and visa fees. We also highly recommend you purchase travel protection insurance.
If you foresee indulging in the many delightful Tanzania souvenirs, budget accordingly..!
Online Credit Card Payment:
It is the fastest method, but there is a 5% bank surcharge that you need to add on top to pay, but there is no additional bank costs apart from this. If you wish to pay by credit card, then please click on the link and insert your details. As soon as you enter your detail, you will get an online receipt, which is a proof of your payment.